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Texas insurance complaint records

Confirmed complaints by company, as published by the Texas insurance regulator. A confirmed complaint means the regulator reviewed the complaint and found it had merit; raw complaint volume mostly tracks company size, which is why the index column matters more than the count.

Auto insurance, 2025

How Texas computes this index

confirmed complaints relative to policies in force (TDI). This is Texas's own formula; other states compute theirs differently, so never compare this number to another state's index.

Reading it fairly: an index near the state's baseline (typically 1.0) means the company drew about the complaints expected for its size. Large companies show large complaint counts simply because they have the most customers; a big company with a low index is doing comparatively well.

Indexes computed on very small books swing wildly (one complaint against a handful of policies produces an index in the thousands), so ranking here only covers companies with at least 10,000 policies in force; smaller writers are still listed, marked, and sorted after the rest.

CompanyComplaintsPolicies in forceIndex (TX)
American Family Home Insurance Company014,0680.00
Farm Bureau County Mutual Insurance Company Of Texas011,1020.00
Foremost Insurance Company Grand Rapids, Michigan044,2910.00
Germania Select Insurance Company053,5430.00
Hdi Seguros, S.a. De C.V.024,6250.00
Philadelphia Indemnity Insurance Company017,6250.00
Geico Indemnity Company169,2690.09
Allstate Property And Casualty Insurance Company153,7840.11
Texas Farm Bureau Casualty Insurance Company151,7770.12
Essentia Insurance Company294,1190.13
Incline Casualty Company133,9890.18
Allstate County Mutual Insurance Company8203,6560.24
Hartford Fire Insurance Company242,3910.29
State Farm Mutual Automobile Insurance Company2014,040,1880.30
Texas Farm Bureau Underwriters10173,7650.35
Cimarron Insurance Company, Inc.116,6680.36
Dairyland County Mutual Insurance Company Of Texas573,6680.41
Nationwide Mutual Insurance Company114,7740.41
Agricultural Workers Mutual Auto Insurance Company114,6240.42
Geico Advantage Insurance Company114,5700.42
Allstate Indemnity Company455,2580.44
Safeway Insurance Company113,7780.44
Mid-Century Insurance Company Of Texas14184,3150.46
Young America Insurance Company112,1800.50
Elephant Insurance Company111,2720.54
Geico Texas County Mutual Insurance Company84855,0540.60
Alinsco Insurance Company548,8960.62
Foremost County Mutual Insurance Company29267,2860.66
Progressive County Mutual Insurance Company3613,306,1210.66
Colonial County Mutual Insurance Company327,0050.67
Government Employees Insurance Company871,2270.68
Consumers County Mutual Insurance Company20176,6630.69
Trumbull Insurance Company325,6680.71
Amica Mutual Insurance Company540,0490.76
Hochheim Prairie Casualty Insurance Company214,9320.81
Integon Indemnity Corporation213,6660.89
Mercury County Mutual Insurance Company747,0870.90
State Farm County Mutual Insurance Company Of Texas26155,2061.02
Falcon Insurance Company952,3941.04
Farmers Property And Casualty Insurance Company422,7191.07
Farmers Texas County Mutual Insurance Company31164,2191.15
Allstate Fire And Casualty Insurance Company97505,8361.16
Clearcover Insurance Company210,4601.16
Texas Farm Bureau Mutual Insurance Company1577,2261.18
United Services Automobile Association47241,3171.18
Liberty County Mutual Insurance Company46229,5701.22
Mga Insurance Company, Inc.941,1461.33
Geico County Mutual Insurance Company69308,4491.36
USAA Casualty Insurance Company59254,3671.41
American Family Connect Property And Casualty Insurance Company520,8691.45
Home State County Mutual Insurance Company87364,1981.45
Auto Club County Mutual Insurance Company56232,2241.46
American Access Casualty Company1353,6251.47
Redpoint County Mutual Insurance Company155606,3041.55
GM National Insurance Company311,5671.57
USAA General Indemnity Company54208,8281.57
Garrison Property And Casualty Insurance Company51182,0371.70
First Acceptance Insurance Company, Inc.617,0932.13
Old American County Mutual Fire Insurance Company145322,0952.73
Hallmark County Mutual Insurance Company510,1392.99
Infinity County Mutual Insurance Company3365,5563.06
Goauto Insurance Company3767,2693.34
First Chicago Insurance Company1310,9237.23
Loya Insurance Company209163,1317.78
Anchor General Insurance Company2112,74510.00
Vision Insurance Company2011,78910.30
Tesla Property & Casualty, Inc.24140,36436.25
Chubb Seguros Mexico, S.a.n/a12,307n/a
21ST Century Centennial Insurance Companysmall writer06580.00
Accelerant National Insurance Companysmall writer01,2040.00
Ace Fire Underwriters Insurance Companysmall writer080.00
Ace Property And Casualty Insurance Companysmall writer06000.00
Acuity, A Mutual Insurance Companysmall writer06,3920.00
Addison Insurance Companysmall writer0340.00
Admiral Insurance Companysmall writer030.00
Adriatic Insurance Companysmall writer08160.00
Aegis Security Insurance Companysmall writer02,1240.00
Agent Alliance Insurance Companysmall writer010.00
AIG Property Casualty Companysmall writer02,6470.00
AIG Seguros Mexico, S.a. De C.V.small writer04,8360.00
AIG Specialty Insurance Companysmall writer010.00
Alaska National Insurance Companysmall writer0210.00
All America Insurance Companysmall writer0820.00
Allianz Global Corporate & Specialty Sesmall writer020.00
Allied Insurance Company Of Americasmall writer060.00
Allied Property And Casualty Insurance Companysmall writer0310.00
Allied World Assurance Company (U.S.) Inc.small writer030.00
Allied World Insurance Companysmall writer0870.00
Allied World National Assurance Companysmall writer030.00
Allied World Specialty Insurance Companysmall writer01190.00
Allied World Surplus Lines Insurance Companysmall writer01050.00
Allmerica Financial Benefit Insurance Companysmall writer01,0590.00
Ally International Insurance Company LTD.small writer01010.00
AMCO Insurance Companysmall writer050.00
American Alternative Insurance Corporationsmall writer0500.00
American Bankers Insurance Company Of Floridasmall writer01,2240.00
American Casualty Company Of Reading, Pennsylvaniasmall writer03220.00
American Contractors Insurance Company Risk Retention Groupsmall writer0150.00
American Fire And Casualty Companysmall writer01810.00
American Guarantee And Liability Insurance Companysmall writer02570.00
American Inter-Fidelity Exchangesmall writer0770.00
American International Group Uk Limitedsmall writer010.00
American Modern Lloyd's Insurance Companysmall writer06370.00
American Modern Property And Casualty Insurance Companysmall writer08,3250.00
American National County Mutual Insurance Companysmall writer04,5580.00
American National Property And Casualty Companysmall writer0550.00
American Reliable Insurance Companysmall writer0300.00
American Select Insurance Companysmall writer0200.00
American Southern Home Insurance Companysmall writer0710.00
American Southern Insurance Companysmall writer02470.00
American Summit Insurance Companysmall writer05340.00
American Zurich Insurance Companysmall writer0790.00
Amerisure Insurance Companysmall writer01920.00
Amerisure Mutual Insurance Companysmall writer02480.00
Amerisure Partners Insurance Companysmall writer0200.00
Amguard Insurance Companysmall writer01,7750.00
Amica Property And Casualty Insurance Companysmall writer02,2350.00
Amtrust Insurance Companysmall writer02290.00
Amtrust International Underwriters Dacsmall writer0150.00
Ana Compania De Seguros, S.a. De C.V.small writer06,7520.00
Arch Insurance (uk) Limitedsmall writer010.00
Arch Specialty Insurance Companysmall writer0280.00
Arch Wilsure Insurance Companysmall writer050.00
Argonaut Insurance Companysmall writer010.00
Argonaut-Midwest Insurance Companysmall writer0410.00
Ascot Insurance Companysmall writer0260.00
Ascot Specialty Insurance Companysmall writer03040.00
Associated Industries Insurance Company, Inc.small writer0260.00
Association Casualty Insurance Companysmall writer01350.00
Ategrity Specialty Insurance Companysmall writer050.00
Atlantic Casualty Insurance Companysmall writer02,7500.00
Atlantic States Insurance Companysmall writer02200.00
Automobile Insurance Company Of Hartford, Connecticut, Thesmall writer03,4940.00
Aviva Insurance Limitedsmall writer020.00
AXA XL Insurance Company Uk LTDsmall writer02550.00
Axis Insurance Companysmall writer05950.00
Bankers Standard Insurance Companysmall writer01,1280.00
Benchmark Insurance Companysmall writer01980.00
Berkley Assurance Companysmall writer01970.00
Berkley Casualty Companysmall writer03140.00
Berkley Insurance Companysmall writer02,4750.00
Berkley National Insurance Companysmall writer0630.00
Berkley Regional Insurance Companysmall writer03130.00
Berkley Specialty Insurance Companysmall writer03000.00
Berkshire Hathaway International Insurance Limitedsmall writer080.00
Berkshire Hathaway Specialty Insurance Companysmall writer01070.00
Bitco General Insurance Corporationsmall writer08900.00
Bitco National Insurance Companysmall writer060.00
Bridgeway Insurance Companysmall writer060.00
Bristol West Specialty Insurance Companysmall writer01120.00
British American Insurance Companysmall writer010.00
Brotherhood Mutual Insurance Companysmall writer01,1400.00
Burlington Insurance Company, Thesmall writer04160.00
Canal Insurance Companysmall writer02,0440.00
Carolina Casualty Insurance Companysmall writer0100.00
Central Insurance Companysmall writer01,4920.00
Century Surety Companysmall writer07830.00
Charter Oak Fire Insurance Company, Thesmall writer02,1670.00
Chaucer Insurance Company, Dacsmall writer060.00
Cherokee Insurance Companysmall writer080.00
Chubb European Group Sesmall writer03330.00
Chubb Lloyds Insurance Company Of Texassmall writer07330.00
Church Mutual Insurance Company, S.i.small writer01,4370.00
Cincinnati Casualty Company, Thesmall writer05400.00
Cincinnati Indemnity Company, Thesmall writer05420.00
Cincinnati Insurance Company, Thesmall writer09,9290.00
Cincinnati Specialty Underwriters Insurance Company, Thesmall writer05000.00
Clear Blue Insurance Companysmall writer03,5630.00
Colony Insurance Companysmall writer01,1560.00
Columbia Casualty Companysmall writer01140.00
Columbia Mutual Insurance Companysmall writer04130.00
Columbia National Insurance Companysmall writer0580.00
Concert Insurance Companysmall writer04100.00
Continental Casualty Companysmall writer06420.00
Continental Insurance Company, Thesmall writer07580.00
Continental Western Insurance Companysmall writer0220.00
Contractors Bonding And Insurance Companysmall writer0250.00
Convex Insurance Uk Limitedsmall writer01810.00
Crestbrook Insurance Companysmall writer0630.00
Crum & Forster Indemnity Companysmall writer03690.00
Crum & Forster Specialty Insurance Companysmall writer0710.00
Cumis Insurance Society, Inc.small writer02,7150.00
Cumis Specialty Insurance Company, Inc.small writer01250.00
Depositors Insurance Companysmall writer030.00
Donegal Mutual Insurance Companysmall writer01820.00
El Aguila Compania De Seguros, S.a. De C.Vsmall writer04130.00
Emc Property & Casualty Companysmall writer01150.00
Emcasco Insurance Companysmall writer0630.00
Employers Insurance Company Of Wausausmall writer0360.00
Employers Mutual Casualty Companysmall writer01,5460.00
Encompass Home And Auto Insurance Companysmall writer040.00
Encompass Indemnity Companysmall writer0200.00
Encompass Property And Casualty Companysmall writer010.00
Endurance American Specialty Insurance Companysmall writer01000.00
Endurance Worldwide Insurance Limitedsmall writer080.00
Evanston Insurance Companysmall writer0300.00
Everest Denali Insurance Companysmall writer02000.00
Everest Indemnity Insurance Companysmall writer0170.00
Everest National Insurance Companysmall writer04280.00
Everest Premier Insurance Companysmall writer0170.00
Everest Reinsurance Companysmall writer010.00
Farmers Casualty Insurance Companysmall writer02280.00
Farmers Direct Property And Casualty Insurance Companysmall writer03890.00
Farmers Group Property And Casualty Insurance Companysmall writer03950.00
Farmers Insurance Exchangesmall writer01370.00
Farmington Casualty Companysmall writer0110.00
Fcci Insurance Companysmall writer03430.00
Federal Insurance Companysmall writer02,7490.00
Federated Rural Electric Insurance Exchangesmall writer0700.00
Fidelis Underwriting Limitedsmall writer0520.00
Fireman's Fund Insurance Companysmall writer0370.00
Firemen's Insurance Company Of Washington, D.C.small writer01520.00
First Guard Insurance Companysmall writer01,3450.00
Foremost Property And Casualty Insurance Companysmall writer07370.00
Gard P&i (bermuda) LTD.small writer010.00
Geico Choice Insurance Companysmall writer04,2710.00
Gemini Insurance Companysmall writer0140.00
General Insurance Company Of Americasmall writer01,1090.00
General Security Indemnity Company Of Arizonasmall writer01450.00
Germania Insurance Companysmall writer04730.00
Golden Bear Insurance Companysmall writer050.00
Gotham Insurance Companysmall writer020.00
Granada Indemnity Companysmall writer080.00
Granite State Insurance Companysmall writer01310.00
Graphic Arts Mutual Insurance Companysmall writer01590.00
Gray Insurance Company, Thesmall writer0650.00
Great American Alliance Insurance Companysmall writer0350.00
Great American Assurance Companysmall writer01520.00
Great American E & S Insurance Companysmall writer0100.00
Great American Insurance Companysmall writer01050.00
Great American Insurance Company Of New Yorksmall writer0430.00
Great Divide Insurance Companysmall writer01170.00
Great Lakes Reinsurance (u.k.) Sesmall writer07790.00
Great Northern Insurance Companysmall writer09020.00
Great Plains Casualty, Inc.small writer0170.00
Great West Casualty Companysmall writer04,5400.00
Greenwich Insurance Companysmall writer02880.00
Grupo Nacional Provincial, S.a.small writer01,9150.00
Guideone Insurance Companysmall writer01,4420.00
Hamilton Insurance Dacsmall writer01220.00
Hanover American Insurance Company, Thesmall writer0220.00
Hanover Casualty Company, Thesmall writer070.00
Hanover Insurance Company, Thesmall writer0620.00
Harco National Insurance Companysmall writer040.00
Hartford Casualty Insurance Companysmall writer0370.00
Hartford Insurance Company Of The Midwestsmall writer06420.00
Hdi Global Insurance Companysmall writer04710.00
Hdi Global Specialty Sesmall writer02820.00
Hdi Specialty Insurance Companysmall writer040.00
Helvetia Global Solutions LTDsmall writer010.00
Hilltop Specialty Insurance Companysmall writer0180.00
Hiscox Insurance Company Inc.small writer0410.00
Homeland Insurance Company Of New Yorksmall writer0150.00
Houston Casualty Companysmall writer01080.00
Houston Specialty Insurance Companysmall writer0220.00
Hudson Excess Insurance Companysmall writer01230.00
Hudson Insurance Companysmall writer02,0450.00
Illinois National Insurance Co.small writer0260.00
Illinois Union Insurance Companysmall writer030.00
Imperial Fire And Casualty Insurance Companysmall writer02,0740.00
Imperium Insurance Companysmall writer01,6380.00
Indian Harbor Insurance Companysmall writer0200.00
Insurance Company Of The State Of Pennsylvania, Thesmall writer020.00
Interstate Fire & Casualty Companysmall writer0110.00
Intrepid Insurance Companysmall writer01060.00
Ismie Indemnity Companysmall writer010.00
James River Insurance Companysmall writer0980.00
Key Risk Insurance Companysmall writer02790.00
Kin Interinsurance Nexus Exchangesmall writer04330.00
Kinsale Insurance Companysmall writer03060.00
Knight Specialty Insurance Companysmall writer0850.00
Lancer Insurance Companysmall writer02010.00
Lexington Insurance Companysmall writer0710.00
Liberty Surplus Insurance Corporationsmall writer010.00
LM Insurance Corporationsmall writer0680.00
Manufacturers Alliance Insurance Companysmall writer01240.00
Markel American Insurance Companysmall writer0450.00
Markel International Insurance Company Limitedsmall writer010.00
Massachusetts Bay Insurance Companysmall writer0380.00
Maxum Indemnity Companysmall writer050.00
Mercer Insurance Companysmall writer040.00
Mesa Underwriters Specialty Insurance Companysmall writer01,1740.00
MGT Insurance Companysmall writer060.00
Mic General Insurance Corporationsmall writer01,1440.00
Mid-Century Insurance Companysmall writer03690.00
Mid-Continent Assurance Companysmall writer01,3410.00
Mid-Continent Casualty Companysmall writer01050.00
Mid-Continent Excess And Surplus Insurance Companysmall writer020.00
Middlesex Insurance Companysmall writer01690.00
Midvale Indemnity Companysmall writer04,6700.00
Milford Casualty Insurance Companysmall writer01560.00
Mitsui Sumitomo Insurance Company Of Americasmall writer0870.00
Mitsui Sumitomo Insurance USA Inc.small writer0270.00
Monroe Guaranty Insurance Companysmall writer07620.00
Mountain States Indemnity Companysmall writer0630.00
MS Transverse Insurance Companysmall writer0740.00
Msig Specialty Insurance USA Inc.small writer01680.00
MT. Hawley Insurance Companysmall writer0650.00
National American Insurance Companysmall writer01,0400.00
National Casualty Companysmall writer0120.00
National Indemnity Companysmall writer0120.00
National Liability & Fire Insurance Companysmall writer02,9470.00
National Trust Insurance Companysmall writer090.00
National Unity Insurance Companysmall writer02,6900.00
Nationwide Affinity Insurance Company Of Americasmall writer0740.00
Nationwide Agribusiness Insurance Companysmall writer01,0100.00
Nationwide Assurance Companysmall writer01540.00
Nationwide General Insurance Companysmall writer080.00
Nationwide Insurance Company Of Americasmall writer0240.00
Nationwide Insurance Company Of Floridasmall writer0660.00
Nationwide Property And Casualty Insurance Companysmall writer01080.00
Nautilus Insurance Companysmall writer040.00
Navigators Insurance Companysmall writer0400.00
Navigators Specialty Insurance Companysmall writer0280.00
New Hampshire Insurance Companysmall writer01000.00
North River Insurance Company, Thesmall writer01130.00
Obsidian Insurance Companysmall writer0900.00
Occidental Fire & Casualty Company Of North Carolinasmall writer010.00
Ohio Casualty Insurance Company, Thesmall writer01410.00
Ohio Farmers Insurance Companysmall writer060.00
Ohio Security Insurance Companysmall writer01,4930.00
Oklahoma Surety Companysmall writer05300.00
Pacific Indemnity Companysmall writer01870.00
Pacific Insurance Company, Limitedsmall writer080.00
Penn Millers Insurance Companysmall writer01210.00
Penn-America Insurance Companysmall writer030.00
Pennsylvania Lumbermens Mutual Insurance Companysmall writer09290.00
Pennsylvania Manufacturers Indemnity Companysmall writer090.00
Pennsylvania Manufacturers' Association Insurance Companysmall writer01120.00
Permanent General Assurance Corporation Of Ohiosmall writer01000.00
Pharmacists Mutual Insurance Companysmall writer0780.00
Phoenix Insurance Company, Thesmall writer02,6080.00
Preferred Professional Insurance Companysmall writer0100.00
Prime Insurance Companysmall writer03050.00
Princeton Excess And Surplus Lines Insurance Company, Thesmall writer030.00
Privilege Underwriters Reciprocal Exchangesmall writer07,4340.00
Proassurance Specialty Insurance Companysmall writer010.00
Property And Casualty Insurance Company Of Hartfordsmall writer0260.00
Protective Insurance Companysmall writer080.00
QBE Specialty Insurance Companysmall writer030.00
Redwood Fire And Casualty Insurance Companysmall writer0160.00
Republic-Franklin Insurance Companysmall writer01890.00
Republic-Vanguard Insurance Companysmall writer01710.00
Riverport Insurance Companysmall writer01,5440.00
RLI Insurance Companysmall writer01590.00
Rural Trust Insurance Companysmall writer0350.00
Safeco Insurance Company Of Americasmall writer07480.00
Safeco Insurance Company Of Illinoissmall writer04060.00
Safeco Lloyds Insurance Companysmall writer01,0350.00
Safety National Casualty Corporationsmall writer02480.00
Safety Specialty Insurance Companysmall writer090.00
Samsung Fire & Marine Insurance Co., LTD (US Branch)small writer0120.00
Scottsdale Insurance Companysmall writer0140.00
Security National Insurance Companysmall writer04200.00
Selective Insurance Company Of Americasmall writer0120.00
Seneca Insurance Company, Inc.small writer0670.00
Seneca Specialty Insurance Companysmall writer040.00
Sentry Insurance Companysmall writer01,4390.00
Sentry Select Insurance Companysmall writer06,8560.00
Siriuspoint America Insurance Companysmall writer0960.00
Society Insurance, A Mutual Companysmall writer01190.00
Sompo America Fire & Marine Insurance Companysmall writer0130.00
Sompo America Insurance Companysmall writer01740.00
Southern Insurance Companysmall writer0230.00
Spartan Insurance Companysmall writer04,2400.00
Spinnaker Insurance Companysmall writer02,4630.00
ST. Paul Fire And Marine Insurance Companysmall writer0620.00
ST. Paul Guardian Insurance Companysmall writer0110.00
ST. Paul Mercury Insurance Companysmall writer060.00
Standard Fire Insurance Company, Thesmall writer0140.00
Starstone Insurance Sesmall writer010.00
State Auto Property & Casualty Insurance Companysmall writer05430.00
Steadfast Insurance Companysmall writer0520.00
Stillwater Insurance Companysmall writer03600.00
Summit Specialty Insurance Companysmall writer0150.00
Swiss Re Corporate Solutions America Insurance Corporationsmall writer0400.00
Swiss Re Corporate Solutions Elite Insurance Corporationsmall writer01030.00
Teachers Insurance Companysmall writer03,0680.00
Technology Insurance Company, Inc.small writer02980.00
Texas Hospital Insurance Exchangesmall writer01180.00
Third Coast Insurance Companysmall writer0360.00
Tokio Marine Specialty Insurance Companysmall writer01120.00
Transguard Insurance Company Of America, Inc.small writer0760.00
Transportation Insurance Companysmall writer02210.00
Travelers Casualty Company Of Connecticutsmall writer0160.00
Travelers Casualty Insurance Company Of Americasmall writer05,1090.00
Travelers Home And Marine Insurance Company, Thesmall writer08,9600.00
Travelers Indemnity Company Of Connecticut, Thesmall writer09500.00
Travelers Personal Security Insurance Companysmall writer01060.00
Tri-State Insurance Company Of Minnesotasmall writer0640.00
Truck Insurance Exchangesmall writer06450.00
Twin City Fire Insurance Companysmall writer0200.00
U.S. Specialty Insurance Companysmall writer0210.00
Underwriters At Lloyd's, Londonsmall writer04,8590.00
Union Insurance Companysmall writer01640.00
Union Insurance Company Of Providencesmall writer060.00
Union Standard Lloydssmall writer0660.00
United Fire & Casualty Companysmall writer01,8610.00
United Fire & Indemnity Companysmall writer020.00
United Fire Lloydssmall writer08730.00
United National Insurance Companysmall writer0290.00
United States Fire Insurance Companysmall writer09530.00
Utica Lloyd's Of Texassmall writer03950.00
Utica Mutual Insurance Companysmall writer04100.00
Vanliner Insurance Companysmall writer0330.00
Vantage Risk Specialty Insurance Companysmall writer090.00
Vantapro Specialty Insurance Companysmall writer0950.00
Vault Reciprocal Exchangesmall writer01610.00
Vigilant Insurance Companysmall writer0580.00
Voyager Indemnity Insurance Companysmall writer02800.00
Watford Specialty Insurance Companysmall writer010.00
Wesco Insurance Companysmall writer03,5910.00
West American Insurance Companysmall writer01470.00
Westchester Fire Insurance Companysmall writer0130.00
Westchester Surplus Lines Insurance Companysmall writer020.00
Western World Insurance Companysmall writer01,2210.00
Westfield Insurance Companysmall writer0780.00
Westfield National Insurance Companysmall writer0160.00
Wilshire Insurance Companysmall writer04130.00
XL Insurance America, Inc.small writer0200.00
XL Specialty Insurance Companysmall writer0460.00
Zurich American Insurance Company Of Illinoissmall writer0430.00
National Specialty Insurance Companysmall writer17,1500.85
Geico General Insurance Companysmall writer17,0070.87
Horace Mann Property & Casualty Insurance Companysmall writer16,4800.94
U S Lloyds Insurance Companysmall writer16,1840.98
Chubb National Insurance Companysmall writer29,5641.27
Esurance Insurance Companysmall writer27,7281.57
Nutmeg Insurance Companysmall writer13,4121.78
Sentinel Insurance Company, LTD.small writer39,3851.94
Economy Fire & Casualty Companysmall writer26,1281.98
Travelers Indemnity Company Of America, Thesmall writer12,8272.15
Travelers Property Casualty Company Of Americasmall writer12,7082.24
Farmers Lloyds Insurance Company Of Texassmall writer25,3482.27
Germania Fire & Casualty Companysmall writer12,5352.40
Allstate Insurance Companysmall writer36,7382.70
Berkshire Hathaway Homestate Insurance Companysmall writer12,0882.91
State Automobile Mutual Insurance Companysmall writer23,9383.08
Direct General Insurance Companysmall writer11,8603.26
Root Insurance Companysmall writer11,8553.27
New York Marine And General Insurance Companysmall writer11,5793.85
Trexis One Insurance Corporationsmall writer11,0145.99
Horace Mann Insurance Companysmall writer11,0066.04
American Road Insurance Company, Thesmall writer19846.17
National Interstate Insurance Companysmall writer19376.48
Trisura Insurance Companysmall writer19316.52
Hartford Accident And Indemnity Companysmall writer19126.66
Canopius US Insurance, Inc.small writer19016.74
Starstone Specialty Insurance Companysmall writer18696.99
Atlantic Specialty Insurance Companysmall writer18317.31
Arch Insurance Companysmall writer32,4777.35
National General Assurance Companysmall writer16569.26
National Union Fire Insurance Company Of Pittsburgh, Pa.small writer42,4329.99
Travelers Indemnity Company, Thesmall writer21,13010.75
Integon National Insurance Companysmall writer21,02011.90
National Fire & Marine Insurance Companysmall writer148812.44
Starr Indemnity & Liability Companysmall writer142214.39
Valley Forge Insurance Companysmall writer137216.32
General Automobile Insurance Company, Inc., Thesmall writer136816.50
Qualitas Insurance Companysmall writer31,08516.79
Star Insurance Companysmall writer134217.75
National Fire Insurance Company Of Hartfordsmall writer133817.96
Encompass Independent Insurance Companysmall writer398118.57
Geico Secure Insurance Companysmall writer396118.95
Berkshire Hathaway Direct Insurance Companysmall writer51,58119.20
Indemnity Insurance Company Of North Americasmall writer262719.37
Markel Insurance Companysmall writer129220.79
Ace American Insurance Companysmall writer82,30921.04
Trisura Specialty Insurance Companysmall writer370925.69
Utica National Insurance Company Of Texassmall writer123026.40
Zurich American Insurance Companysmall writer61,29528.13
Old Republic Insurance Companysmall writer236633.18
Accredited Surety And Casualty Company, Inc.small writer118233.36
Liberty Mutual Insurance Companysmall writer116237.48
Acadia Insurance Companysmall writer112150.18
Tokio Marine America Insurance Companysmall writer112150.18
First Liberty Insurance Corporation, Thesmall writer112050.60
Corepointe Insurance Companysmall writer111254.21
Liberty Mutual Fire Insurance Companysmall writer547464.04
Empire Fire And Marine Insurance Companysmall writer19464.59
DB Insurance Co., LTD (U.S. Branch)small writer217768.60
Liberty Insurance Corporationsmall writer18670.60
Esurance Property And Casualty Insurance Companysmall writer18472.28
Hartford Underwriters Insurance Companysmall writer216573.59
Falls Lake National Insurance Companysmall writer16396.37
Rock Ridge Insurance Companysmall writer318896.88
Permanent General Assurance Corporationsmall writer16199.53
Starstone National Insurance Companysmall writer265186.81
Mobilitas Insurance Companysmall writer4122023.80
State Farm Fire And Casualty Companysmall writer132023.80
Chubb Indemnity Insurance Companysmall writer123035.71
Repwest Insurance Companysmall writer123035.71
United Financial Casualty Companysmall writer243035.71

Data years available for Texas auto: 2024 through 2025. The table shows the most recent year; this site holds no longer history than the state has published in this form.

Homeowners insurance, 2025

How Texas computes this index

confirmed complaints relative to policies in force (TDI). This is Texas's own formula; other states compute theirs differently, so never compare this number to another state's index.

Reading it fairly: an index near the state's baseline (typically 1.0) means the company drew about the complaints expected for its size. Large companies show large complaint counts simply because they have the most customers; a big company with a low index is doing comparatively well.

Indexes computed on very small books swing wildly (one complaint against a handful of policies produces an index in the thousands), so ranking here only covers companies with at least 10,000 policies in force; smaller writers are still listed, marked, and sorted after the rest.

CompanyComplaintsPolicies in forceIndex (TX)
Aegis Security Insurance Company011,7430.00
Columbia Lloyds Insurance Company022,7990.00
Foremost Insurance Company Grand Rapids, Michigan073,4590.00
Hochheim Prairie Farm Mutual Insurance Association046,8540.00
Kin Interinsurance Nexus Exchange019,5460.00
Liberty Mutual Insurance Company052,9240.00
Obsidian Insurance Company011,1920.00
Orion 180 Insurance Company031,4430.00
Progressive Casualty Insurance Company024,0200.00
QBE Insurance Corporation035,8560.00
R.v.o.s. Farm Mutual Insurance Company032,8680.00
Safeco Insurance Company Of America028,0760.00
Southern Vanguard Insurance Company049,9550.00
Toggle Insurance Company041,2480.00
Western Mutual Insurance Company015,4410.00
American Modern Home Insurance Company1107,7290.07
Trisura Insurance Company150,7440.16
Benchmark Insurance Company143,8330.18
American Bankers Insurance Company Of Florida9274,0980.26
American Security Insurance Company371,5720.33
Century-National Insurance Company123,9440.33
Safeport Insurance Company122,6230.35
Texas Farm Bureau Mutual Insurance Company7152,6330.36
Travelers Lloyds Of Texas Insurance Company120,4390.38
Foremost Lloyds Of Texas5100,6310.39
Safepoint Insurance Company120,0200.39
American Modern Property And Casualty Insurance Company477,6750.41
Texas Windstorm Insurance Association12231,0380.41
Tower Hill Prime Insurance Company119,3320.41
Woodlands Insurance Company, The119,4120.41
Lemonade Insurance Company19353,0840.42
Aventus Insurance Company236,6620.43
Allied Trust Insurance Company235,6410.44
One Alliance North America Insurance Company117,6760.45
Economy Preferred Insurance Company233,9870.46
Capitol County Mutual Fire Insurance Company232,1690.49
Texas Fair Plan Association8127,8350.49
Homesite Indemnity Company115,7270.50
Amica Mutual Insurance Company346,4850.51
Spinnaker Insurance Company7107,4090.51
Texas Farmers Insurance Company15226,3450.52
Travelers Home And Marine Insurance Company, The229,4350.53
Mid-Century Insurance Company Of Texas18249,5610.57
Texas Farm Bureau Underwriters337,2540.63
American Summit Insurance Company111,7780.67
Evanston Insurance Company111,7250.67
Trisura Specialty Insurance Company111,7230.67
United Services Automobile Association24272,4820.69
Germania Farm Mutual Insurance Association13144,5090.71
ASI Lloyds36382,9380.74
Chubb Lloyds Insurance Company Of Texas220,8390.75
Fire Insurance Exchange218,8650.83
USAA Casualty Insurance Company28254,5420.87
Underwriters At Lloyd's, London434,6770.91
Palomar Specialty Insurance Company324,1770.98
Allstate Texas Lloyd's14107,3131.03
Homesite Lloyd's Of Texas753,3511.03
Auto Club Indemnity Company24182,1711.04
Travelers Personal Insurance Company37273,5121.06
USAA General Indemnity Company29201,5081.13
Mercury Insurance Company Of Texas1282,7801.14
Standard Casualty Company319,5811.21
Hartford Insurance Company Of The Southeast424,8921.26
Occidental Fire & Casualty Company Of North Carolina637,0171.27
Allstate Indemnity Company20122,5471.28
Garrison Property And Casualty Insurance Company27165,8801.28
State Farm Lloyds2501,468,9201.34
Allstate Fire And Casualty Insurance Company528,9171.36
Safeco Insurance Company Of Indiana24138,7911.36
Nationwide Mutual Insurance Company1366,8681.53
Allstate Vehicle And Property Insurance Company171833,4071.61
Agricultural Workers Mutual Auto Insurance Company314,3631.64
MS Transverse Insurance Company313,8641.70
Homesite Insurance Company65293,9761.74
Hartford Accident And Indemnity Company312,5121.89
Privilege Underwriters Reciprocal Exchange311,9951.97
Ranchers And Farmers Mutual Insurance Company31117,6322.07
Liberty Insurance Corporation620,2472.33
American Economy Insurance Company42140,1122.36
Triassic Insurance Company823,1072.72
Liberty Mutual Personal Insurance Company2047,6553.30
Farmers Lloyds Insurance Company Of Texas611,7804.01
Encompass Independent Insurance Company711,0444.99
Praetorian Insurance Company2123,6886.97
Admiral Insurance Companysmall writer010.00
Agent Alliance Insurance Companysmall writer0270.00
AIG Specialty Insurance Companysmall writer0150.00
Allianz Global Corporate & Specialty Sesmall writer010.00
American Hallmark Insurance Company Of Texassmall writer07,4950.00
American National Property And Casualty Companysmall writer01420.00
Arch Insurance (uk) Limitedsmall writer010.00
Arch Insurance Companysmall writer01,0270.00
Arch Specialty Insurance Companysmall writer0200.00
Armed Forces Insurance Exchangesmall writer01,9360.00
Ascot Specialty Insurance Companysmall writer010.00
Associated Industries Insurance Company, Inc.small writer020.00
Atain Specialty Insurance Companysmall writer02670.00
Atlantic Casualty Insurance Companysmall writer020.00
Austin County Farmers Mutual Fire Insurance Association, Incorporatedsmall writer04,3950.00
Aviva Insurance Limitedsmall writer010.00
AXA XL Insurance Company Uk LTDsmall writer01,3700.00
Bankers Standard Insurance Companysmall writer01,9360.00
Berkley Insurance Companysmall writer03,8710.00
Bitco General Insurance Corporationsmall writer0200.00
Calais Reciprocal Insurance Exchangesmall writer010.00
Canopius US Insurance, Inc.small writer02,6690.00
Central Insurance Companysmall writer01,3660.00
Century Surety Companysmall writer0110.00
Chubb Custom Insurance Companysmall writer02810.00
Chubb European Group Sesmall writer01750.00
Chubb National Insurance Companysmall writer01990.00
Cincinnati Casualty Company, Thesmall writer06,3480.00
Cincinnati Insurance Company, Thesmall writer02,7890.00
Cincinnati Specialty Underwriters Insurance Company, Thesmall writer0660.00
Convex Insurance Uk Limitedsmall writer04,2210.00
Crum & Forster Specialty Insurance Companysmall writer020.00
Endurance American Specialty Insurance Companysmall writer020.00
Endurance Worldwide Insurance Limitedsmall writer010.00
Engle Farmers Mutual Benefit Associationsmall writer02,9530.00
Everest Indemnity Insurance Companysmall writer010.00
Falls Lake Fire And Casualty Companysmall writer0230.00
Falls Lake National Insurance Companysmall writer0210.00
Farmers Insurance Exchangesmall writer04,4890.00
Farmers Mutual Fire & Aid Association Of Kendall And Kerr Counties, Texassmall writer02840.00
Farmers Mutual Fire Insurance Association Of Comal Countysmall writer02,5000.00
Farmers Mutual Insurance Association Of Erath Countysmall writer05250.00
Farmers Mutual Insurance Of Washington Countysmall writer02,0110.00
Federal Insurance Companysmall writer04570.00
Fidelis Underwriting Limitedsmall writer030.00
Garfield Farm Mutual Insurance Associationsmall writer04,6170.00
German-American Farm Mutualsmall writer02,9540.00
Germania Property & Casualty Insurance Companysmall writer01,8380.00
Gillespie Farm Mutual Insurance Companysmall writer01,5670.00
Gotham Insurance Companysmall writer020.00
Great American Alliance Insurance Companysmall writer0490.00
Great American Assurance Companysmall writer01900.00
Great American E & S Insurance Companysmall writer02570.00
Great American Fidelity Insurance Companysmall writer0320.00
Great American Insurance Companysmall writer08510.00
Great American Insurance Company Of New Yorksmall writer0130.00
Great American Risk Solutions Surplus Lines Insurance Companysmall writer0190.00
Great Northern Insurance Companysmall writer070.00
Guideone National Insurance Companysmall writer010.00
Hamilton Insurance Dacsmall writer09470.00
Hartford Fire Insurance Companysmall writer02190.00
Hartford Insurance Company Of The Midwestsmall writer010.00
Hartford Lloyd's Insurance Companysmall writer01,1930.00
Hdi Global Specialty Sesmall writer030.00
Horace Mann Insurance Companysmall writer09,3140.00
Houston Casualty Companysmall writer020.00
Houston Specialty Insurance Companysmall writer010.00
Hudson Excess Insurance Companysmall writer0130.00
Illinois Union Insurance Companysmall writer020.00
Independent Mutual Fire Insurance Companysmall writer02,0460.00
Insurors Indemnity Companysmall writer07,3870.00
Kinsale Insurance Companysmall writer04620.00
Lancashire Insurance Company (uk) Limitedsmall writer02,4220.00
Lexington Insurance Companysmall writer01440.00
Liberty Lloyds Of Texas Insurance Companysmall writer01,8790.00
Liberty Specialty Markets Bermuda Limitedsmall writer010.00
Markel International Insurance Company Limitedsmall writer030.00
Maxum Indemnity Companysmall writer0150.00
Mdow Insurance Companysmall writer04,8960.00
Metromile Insurance Companysmall writer0450.00
Mic General Insurance Corporationsmall writer09,2210.00
Midvale Indemnity Companysmall writer01,5140.00
Mount Vernon Fire Insurance Companysmall writer01,0810.00
MT. Hawley Insurance Companysmall writer070.00
Muenster Farm Mutual Fire Insurance Association, Inc.small writer03,4130.00
National Fire & Marine Insurance Companysmall writer04,1000.00
National General Insurance Companysmall writer09,4580.00
Nationwide General Insurance Companysmall writer010.00
Nautilus Insurance Companysmall writer070.00
Navigators Specialty Insurance Companysmall writer020.00
North Light Specialty Insurance Companysmall writer04290.00
Pacific Indemnity Companysmall writer080.00
Partnerre Ireland Insurance Dacsmall writer010.00
Penn-America Insurance Companysmall writer020.00
Priority One Insurance Companysmall writer04680.00
QBE Specialty Insurance Companysmall writer09540.00
Republic-Vanguard Insurance Companysmall writer01520.00
Safeco Lloyds Insurance Companysmall writer01,3580.00
Sentinel Insurance Company, LTD.small writer05640.00
Standard Guaranty Insurance Companysmall writer020.00
Starstone Insurance Sesmall writer010.00
State National Insurance Company, Inc.small writer01,0380.00
Stillwater Property And Casualty Insurance Companysmall writer02500.00
Stonewall Farm Mutual Insurance Companysmall writer08930.00
Summit Specialty Insurance Companysmall writer040.00
Teachers Insurance Companysmall writer01,7900.00
Texas Pioneer Farm Mutual Insurance Association, Inc.small writer03,4600.00
Topa Insurance Companysmall writer05,6610.00
Travelers Commercial Insurance Companysmall writer02,2780.00
Travelers Personal Security Insurance Companysmall writer04150.00
Trumbull Insurance Companysmall writer06,5860.00
Twin City Fire Insurance Companysmall writer04,6730.00
U S Lloyds Insurance Companysmall writer07,1570.00
United National Insurance Companysmall writer020.00
Vault E&s Insurance Companysmall writer07000.00
Velocity Specialty Insurance Companysmall writer080.00
Vigilant Insurance Companysmall writer01240.00
Westchester Surplus Lines Insurance Companysmall writer0210.00
Western World Insurance Companysmall writer080.00
Wilshire Insurance Companysmall writer01750.00
Zurich American Insurance Companysmall writer01,6980.00
Great Lakes Reinsurance (u.k.) Sesmall writer18,0910.97
Allstate Insurance Companysmall writer15,3381.47
Nationwide Property And Casualty Insurance Companysmall writer15,3341.47
Farmers Mutual Insurance Association Of Burnet Countysmall writer14,7181.67
Scottsdale Insurance Companysmall writer14,6811.68
Incline Casualty Companysmall writer28,8951.77
Property And Casualty Insurance Company Of Hartfordsmall writer14,2811.84
AIG Property Casualty Companysmall writer14,1861.88
Nationwide Insurance Company Of Americasmall writer13,4302.29
Acuity, A Mutual Insurance Companysmall writer13,3702.33
Centauri Specialty Insurance Companysmall writer12,7542.86
Stillwater Insurance Companysmall writer37,3163.23
Esurance Insurance Companysmall writer34,3725.40
Ocean Harbor Casualty Insurance Companysmall writer33,9525.97
American National Lloyds Insurance Companysmall writer22,4186.51
Integon National Insurance Companysmall writer21,9258.17
Acceptance Indemnity Insurance Companysmall writer54,6718.42
Liberty Mutual Fire Insurance Companysmall writer170111.22
Amguard Insurance Companysmall writer133623.41
Consumers County Mutual Insurance Companysmall writer132324.35
Unitrin Safeguard Insurance Companysmall writer113160.05
Kemper Independence Insurance Companysmall writer4176178.77
Mesa Underwriters Specialty Insurance Companysmall writer112655.50
Ategrity Specialty Insurance Companysmall writer117866.05
Nusureco Insurance Companysmall writern/a1,043n/a

Data years available for Texas homeowners: 2024 through 2025. The table shows the most recent year; this site holds no longer history than the state has published in this form.

Source: Texas insurance regulator, complaint data. Click a column heading to sort. Companies appear exactly as named in the state file.